Shipping policy

Bringing joy, one box at a time!

🚚 Where We Ship:

• We currently deliver across India.
  

• For international shipping, please email us at Roshni@myplayful.com — we’re happy to explore it for you!
  

📦 Processing Time:

• Orders are processed within 3–7 business days.
  

• You’ll receive an email/WhatsApp confirmation once your order is packed and ready to ship.
  

🚀 Delivery Time:

• Standard delivery takes 5–10 business days post-dispatch.
  

• Remote areas may take longer depending on courier availability.
  

💌 Tracking Details:

• As soon as your package is shipped, we’ll send you a tracking link via email or WhatsApp.
  

• You can track your doll’s magical journey anytime!
  
  

🧾 Shipping Charges:

• Free Shipping on all orders above ₹1,999.
  

• For orders below that, a flat shipping rate of ₹150 applies.
  
  

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💔 Damaged or Delayed?

• If your order arrives damaged or doesn’t reach you within the expected timeline, email us at Roshni@myplayful.com within 3 days of delivery.
  

• We’ll make it right with kindness and care.

 "Your Playful package is packed with love and a dash of sparkle. Thanks for your patience while it travels to you!"