Frequently asked Questions
What is Playful?
Playful is India’s first premium doll brand, built to celebrate imagination, emotion, and creativity. Our handcrafted dolls and accessories reflect the richness of Indian culture and are made with love for kids, parents, and collectors alike.
What makes Playful dolls unique?
Each Playful doll is a one-of-a-kind companion, lovingly made with premium materials, detailed outfits, and a spirit of diversity. They’re designed to nurture storytelling, kindness, and confidence in every child
Can I customize my doll?
Yes! You can personalize your doll’s look to make her a true reflection of your child’s imagination. 🟣 Just send us a message on WhatsApp to get started.
Can I get the same outfit as my doll for my kid?
Absolutely! We offer twinning outfits so your child and their doll can match in style. ✨ Message us on WhatsApp for options and pricing!
What types of doll clothes are available?
From festive Indian wear to modern casuals, our doll wardrobe features a wide range of thoughtfully crafted outfits—each telling its own story.
What kind of accessories can I buy for my dolls?
Shoes, handbags, jewelry, books, balloons—you name it! Visit the Accessories page to explore our magical little extras.
Where can I buy Playful dolls?
You can shop directly on our official website. We're also coming soon to leading marketplaces—stay tuned!
How do I contact customer service?
You can reach us anytime at: 📧 roshni@myplayful.com Or visit the Contact Us page for more ways to get in touch.
How can I become a Playful seller?
We love partnering with passionate sellers! Email us at roshni@myplayful.com to start your onboarding journey.
Where are your dolls and outfits made?
Our dolls are proudly made by artisans from around the world, with final touches and outfits designed and handcrafted in India, ensuring both quality and cultural soul.
What is a Playful Drop?
It’s our limited-edition launch of exclusive dolls, outfits, and accessories. Once a drop is gone—it’s gone! 💫 Subscribe so you never miss the next one.
When do new clothes become available?
We add new outfits and accessories every month. Keep checking the website or sign up for our newsletter to stay updated.
How do I join the Tribe by Playful?
Just sign up on our website! You’ll get:
- Early access to drops
- Exclusive discounts
- Behind-the-scenes peeks
What’s your shipping policy?
All details are available on our Shipping & Delivery Policy page, including estimated delivery timelines and costs.
What’s your return & refund policy?
Our Refund & Return Policy outlines everything you need to know about exchanging or returning a product.
How do I care for my Playful doll?
You’ll find all the tips on our Playful Care page, including cleaning, hair care, and storage advice.
What do other parents think about Playful dolls?
Check out the love we’ve received on our Home Page—where parents share their joyful experiences with Playful.
TitleWho founded Playful?
Playful was founded by Roshni Jaiswal, a doll lover, mom, and dreamer. Her story of passion and purpose is shared on our About Us page.
Where can I read more about the role of dolls in childhood?
Explore our blog, Playful Thoughts, for insightful posts on emotional development, creativity, and parenting through play.
How can I stay updated on new collections and offers?
Subscribe to our newsletter or join us on WhatsApp via our homepage to get early access to drops and special deals.
Where is Playful based?
Our roots are in Bilaspur, Chhattisgarh, and our creative team currently works out of Bengaluru, Karnataka.