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Frequently asked Questions

Below are some of are common questions about orders

Playful is India’s first premium doll brand, built to celebrate imagination, emotion, and creativity. Our handcrafted dolls and accessories reflect the richness of Indian culture and are made with love for kids, parents, and collectors alike.

Each Playful doll is a one-of-a-kind companion, lovingly made with premium materials, detailed outfits, and a spirit of diversity. They’re designed to nurture storytelling, kindness, and confidence in every child

Yes! You can personalize your doll’s look to make her a true reflection of your child’s imagination. 🟣 Just send us a message on WhatsApp to get started.

Absolutely! We offer twinning outfits so your child and their doll can match in style. ✨ Message us on WhatsApp for options and pricing!

From festive Indian wear to modern casuals, our doll wardrobe features a wide range of thoughtfully crafted outfits—each telling its own story.

Shoes, handbags, jewelry, books, balloons—you name it! Visit the Accessories page to explore our magical little extras.

You can shop directly on our official website. We're also coming soon to leading marketplaces—stay tuned!

You can reach us anytime at: 📧 roshni@myplayful.com Or visit the Contact Us page for more ways to get in touch.

We love partnering with passionate sellers! Email us at roshni@myplayful.com to start your onboarding journey.

Our dolls are proudly made by artisans from around the world, with final touches and outfits designed and handcrafted in India, ensuring both quality and cultural soul.

It’s our limited-edition launch of exclusive dolls, outfits, and accessories. Once a drop is gone—it’s gone! 💫 Subscribe so you never miss the next one.

We add new outfits and accessories every month. Keep checking the website or sign up for our newsletter to stay updated.

Just sign up on our website! You’ll get:

  • Early access to drops
  • Exclusive discounts
  • Behind-the-scenes peeks

All details are available on our Shipping & Delivery Policy page, including estimated delivery timelines and costs.

Our Refund & Return Policy outlines everything you need to know about exchanging or returning a product.

You’ll find all the tips on our Playful Care page, including cleaning, hair care, and storage advice.

Check out the love we’ve received on our Home Page—where parents share their joyful experiences with Playful.

Playful was founded by Roshni Jaiswal, a doll lover, mom, and dreamer. Her story of passion and purpose is shared on our About Us page.

Explore our blog, Playful Thoughts, for insightful posts on emotional development, creativity, and parenting through play.

Subscribe to our newsletter or join us on WhatsApp via our homepage to get early access to drops and special deals.

Our roots are in Bilaspur, Chhattisgarh, and our creative team currently works out of Bengaluru, Karnataka.

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